OTG Services & Logistics LLC ("OTG," "we," "us," or "our") respects your privacy.

This Privacy Policy explains how we collect, use, and protect information when you visit otgservicesandlogistics.com (the "Site") or contact us for a quote or service.

1. Information We Collect

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Information you provide to us directly, such as when you fill out a contact form or request a quote:

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• Name

• Phone number

• Email address

• Service address

• Details about the job (type of junk removal, hauling, or demolition service requested)

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Information collected automatically when you visit our Site:

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• IP address, browser type, and device information

• Pages visited and time spent on the Site

• General location (city/region level, not precise GPS)

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We use Google Analytics (GA4) to understand how visitors use our Site. Google Analytics may use cookies or similar technologies to collect this information. You can learn more about how Google uses this data at Google's Privacy & Terms.

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2. How We Use Your Information

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We use the information we collect to:

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• Respond to quote requests and schedule services

• Communicate with you about your job, including confirmations and follow-ups

• Improve our Site and services

• Understand which marketing efforts are working (e.g., which pages or ads bring visitors to our Site)

• Comply with legal obligations

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3. How We Share Your Information

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We do not sell your personal information to third parties.

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We may share information with:

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• Service providers who help us operate our business (e.g., scheduling software, payment processors, analytics providers like Google)

• Government or regulatory authorities, if required by law

• A successor entity in the event of a business sale or transfer

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4. Cookies and Tracking Technologies

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Our Site may use cookies and similar technologies (such as Google Analytics) to improve your browsing experience and understand Site traffic. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

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If we begin using additional advertising or tracking tools (such as Meta/Facebook Pixel) in the future, we will update this Privacy Policy accordingly.

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5. Data Retention

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We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law (for example, tax and business recordkeeping requirements).

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6. Your Choices

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You may:

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• Opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on

• Contact us to request that we delete personal information you've provided to us, subject to any legal recordkeeping obligations

• Unsubscribe from any marketing communications by contacting us directly

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7. Children's Privacy

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Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children.

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8. Tennessee Residents

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OTG Services & Logistics LLC is a small business operating primarily in Tennessee, Mississippi, and Arkansas. We do not currently meet the consumer or revenue thresholds that trigger obligations under the Tennessee Information Protection Act (TIPA) or similar state privacy laws, but we are committed to handling your information responsibly regardless.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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10. Contact Us

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If you have questions about this Privacy Policy or how your information is handled, contact us:

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OTG Services & Logistics LLC

Email: otgservicesandlogistics@gmail.com

Phone: 629-888-3357

Memphis, TN 38115